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Country Compliance Officer: Malaysia


About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

Luno is a market leading crypto exchange on a mission to put the power of crypto into everyone’s hands, and we are building a market leading Compliance function to support these goals. With regional teams in place across APAC, Africa and Europe, including the UK, we are now looking to complement these capabilities with a Compliance Officer in Malaysia. We are growing fast, and this is a superb opportunity to make your mark in a truly outstanding organisation.

The role in a nutshell:

We are looking for a driven, proactive, and ambitious Compliance Officer for Luno Malaysia Sdn. Bhd. (Registered Digital Asset Exchange), who thrives in a fast-paced environment and is capable of supporting the increasing needs of our Malaysian business and to form part of the global Compliance Advisory team. Reporting to the Global Head of Compliance and Anti-Financial Crime, you will be an integral member of the Compliance Advisory team and will work with all areas of the Malaysian business to help ensure that Luno Malaysia maintains a robust and responsible compliance program. The successful candidate must be passionate about compliance, be hands on with a drive to contribute to and enhance the strong compliance culture across the organisation.

Your mission will be:

  • Acting as the in-country Compliance Officer for Malaysia and being responsible for all compliance related aspects for the Luno Malaysia;
  • Spearhead the implementation of the compliance programme in Malaysia, to comply with the regulatory obligations imposed by the Securities Commission Malaysia as a Recognised Market Operator (Digital Asset Exchange);
  • Lead the implementation of compliance tasks including horizon scanning, gap analysis, policy drafting, compliance and AML/CFT risk assessments, compliance training materials and any other compliance related tasks;
  • Review and submit regulatory reporting to the SC, and Suspicious Transaction Reports (STRs) to the Financial Intelligence and Enforcement Department (FIED), BNM;
  • The point of contact between Luno Malaysia and the regulators and law enforcement agencies on compliance related matters;
  • Report directly to the Global Head of Compliance and Anti-Financial Crime, and work work closely with Luno Malaysia and global teams, finding ways to offer amazing products and services to our customers that meet our regulatory obligations; and
  • Work closely with the Anti-Financial Crime, Legal and Onboarding teams, providing on-the-ground support for compliance related matters.

In your first six months, you will:

  • Immerse yourself in Luno, ensuring you have a deep understanding of our business and our customers;
  • Develop strong relationships across the Luno team, and with key third parties; and
  • Become a trusted expert in all aspects of Luno’s Compliance programme, always with an eye to continuous improvement

A little about you:

  • A Bachelor’s degree in business, law, public administration or a related field;
  • At least 3 years of compliance, AML/CFT, Anti-Bribery and Corruption (ABC) and/or risk management related experience in the financial industry regulated by the Securities Commission Malaysia (SC) and/or Bank Negara Malaysia (BNM);
  • Professional compliance, AML/CFT or risk-related certification (e.g. ICA/AICB, ACAMS) is highly desirable;
  • Previous experience of interacting with regulators and banking partners to demonstrate the effectiveness of organisational controls;
  • A pragmatic and responsible approach to compliance with regulatory obligations;
  • The ability to collaborate across geographies, functional areas and competencies;
  • Exceptional communication skills, both written and verbal;
  • A predisposition for taking ownership and consistently delivering excellence;
  • A desire for continuous learning, with the ability to quickly adapt to an ever-changing environment; and
  • Experience in the cryptocurrency industry (desirable)

Life at Luno:

  • Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Improve body and mind, with excellent private medical insurance.
  • Access to Learnably and our additional learning platforms for your personal and professional development.
  • Generous maternity / paternity and even paw-ternity for your furry friend.
  • Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave.
  • A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
  • Free lunch and snacks.
  • 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits at Luno

At Luno, we make sure you are supported with our range of benefits. Here’s just some of the benefits we offer:

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Health insurance

With our health insurance you can get support when you need it most, giving you peace of mind.

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Buy and sell your holiday

Work life balance is really important to us here at Luno, and we want to put the flexibility in your hands. That's why we give you the choice to buy and sell up to 5 annual leave days each year.

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Access to Learnerbly

Your growth is incredibly important to us, and to help you continue to develop your skills, we provide every Lunaut with a personal development budget to use on Learnerbly.

Any questions?

Our team is on hand to help you with any questions you may have during the interview process. However, here’s some of the most common questions we get:

A typical process will take approximately four weeks to complete from application to offer. Depending on the nature of the role, or the process required to fill it, the duration could be longer or shorter.

Luno works on a remote but reachable model. To learn more about this, please take a look at our page about remote but reachable.

To prepare for your interview, we suggest reviewing our Moontality values. At Luno we apply these principles daily. During your interview process, you will be assessed not only on your skill alignment for the role, but also your behavioural alignment to Luno’s Moontality.

Luno welcomes and considers applications from candidates who have a right to work within the country they are applying to. At the moment, Luno does however not sponsor visas. Any employment offer made by Luno is contingent upon you maintaining the right to work in the country. Please let us know if your immigration status changes after you have submitted your application.

Unfortunately this is not something we currently offer.

We do undertake pre-employment checks, these will vary from country to country.

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